Last updated August 25, 2026
Privacy
notice.
How Arceng Works handles information connected with stays, enquiries and website preferences.
1. Information we collect
We may collect contact details, stay dates, guest counts, room preferences, accessibility needs, dining interests and other information you choose to provide when you contact us or request a reservation. We also retain a local cookie-preference value on your device when you respond to the website notice.
2. How information is used
Information is used to respond to enquiries, consider stay requests, coordinate guest services, maintain appropriate records, protect guests and the property, and comply with applicable obligations. Salon identification and access records may be handled separately where required by law.
3. Sharing
We may share relevant information with service providers that support hotel operations, communications, payment processing, security, transportation or technology. They are expected to use it only for the service they provide. We may also disclose information when legally required or necessary to protect rights and safety.
4. Retention and security
Records are retained only for as long as reasonably needed for the purpose collected, legal obligations and legitimate operational needs. We use administrative, physical and technical safeguards appropriate to the information involved, but no system can guarantee absolute security.
5. British Columbia privacy rights
British Columbia's Personal Information Protection Act governs how private-sector organizations collect, use and disclose personal information. Subject to applicable exceptions, individuals may request access to their personal information and ask for inaccurate information to be corrected. Arceng Works does not sell personal information gathered through this hospitality website.
6. Children and salon access
This website is intended for general hotel information and is not directed to children under 13. The Blue Hour Salon is restricted to guests and visitors aged 19 and over.
7. Requests and contact
To ask about this notice or make a privacy request, contact Arceng Works Desert House at stay@arcenggwrks.com, +1 250 555 0147, or 4200 Meridian Way, Osoyoos, BC V0H 1V6, Canada. We may need to verify identity before completing a request.
8. Changes
We may revise this notice as services or legal requirements change. The current version and its update date will remain available on this page.